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FAQ

Within how much time can I receive the stipulated guaranteed responses ?

The first set of proposals matching the persons details are despatched within ten days of obtaining membership. The process of cross-profiling and matching is an on-going activity. Therefore, as and when the details of any two registered members fulfill the requirements of each other, the details are sent correspondingly.

Can we specify the values like honesty, sincerity, devotion, helping, caring etc. as a match making criteria in the person we are looking for?

Sycorian is among India's leading matrimonial services organizations. With an aim to accelerate The Grand Indian Wedding through an amalgamation of corporate structure with that of personalized touch. Sycorian has been making in-roads into the lives of an increasing number of people. Since its inception in 1996, Sycorian has been growing from strength to strength and now encompasses a wide range of services which are further refined and each client's requirements.

Why do you provide a member a number of options, why not recommend only a few closely matching propositions?

Sycorian is among India's leading matrimonial services organizations. With an aim to accelerate The Grand Indian Wedding through an amalgamation of corporate structure with that of personalized touch. Sycorian has been making in-roads into the lives of an increasing number of people. Since its inception in 1996, Sycorian has been growing from strength to strength and now encompasses a wide range of services which are further refined and each client's requirements.

What is the validity of the registration charges?

Due to the nature of the programs offered and the diverse location of the organization, the services are provided in a very discrete manner. A nominal appreciation amount is charged after marriage being fixed up. These charges are mentioned clearly upfront.

Why don't you send original photographs to everybody?

As you may be aware using advanced photography techniques, photographs can be easily manipulated. A few such cases have come to light. To avoid misuse of photographs, no photographs are sent.

Do you cater to people of specific religions?

No, Sycorian Matrimonial Services is a professional organization. It caters to the requirements of all religions and castes. Every person is treated with same care and individual attention is given to each registered member.

What are your post marriage charges?

Due to the nature of the programs offered and the diverse location of the organization, the services are provided in a very discrete manner. A nominal appreciation amount is charged after marriage being fixed up. These charges are mentioned clearly upfront.

What is the validity of the registration charges?

Sycorian is among India's leading matrimonial services organizations.

What is the source of your database?

A number of methods are adopted to reach out to the marriage aspirants or their guardians. These being mainly, registered members, advertising campaign, Internet, etc. Word of mouth has been the biggest crowd drawer. The company is establishing offices all across the country and overseas. The information from these sources will be centralised so that more number of options will also be available to members.

How do you verify the authenticity of the facts furnished by members?

The company takes maximum care to ensure that the facts provided by members are authentic. To begin with, the matrimonial application is accepted with a photograph, a copy of the date of birth certificate and a proof of identity. Further, a number of questions are asked in the application form like all the addresses, the details of the parents, brothers, sisters, educational institutions, employer's details, etc. So a number of leads could be developed from these details. Furthermore, the company has a tie up with a professional detective agencies. The services of this agency can be used to carry out pre matrimonial investigations in India or abroad. Furthermore, the company reserves the right to terminate the membership of any member without refund of membership charges, if at any stage it comes to know that a person has furnished wrong information. In all cases, however, we insist that since marriage is a sensitive matter, members should verify the authenticity of the facts before going in for any final arrangements.

Can we make the payment in parts or after the marriage has been fixed?

We believe in providing our members outstanding quality of service. Also, ours is a service establishment and we have very high overheads to maintain and process a very large database. Since what we deliver is an intangible thing, one can not put a value to it until one experiences it. Therefore it is essential that we begin a relationship by collecting the charges in advance. As for the question of paying in parts, there is no such provision and the company has fixed guidelines based on its past experiences. Payment also authenticates the intentions of persons and confirms that they are seriously interested in getting married.

Can the process be started with a amount and we increase the amount after we are satisfied with the service?

For the convenience of its clients, the company has devised different packages for members to choose from. To begin with, a member can opt for any of package. They can upgrade to a higher package once they are satisfied with our services. The initial amount paid would be adjusted at the time of upgrading.

Can the proposals / photographs be seen before getting registered?

Proposals and photographs can be seen only after taking the membership. Just seeing the proposals does not ensure a good matches for you. This is because matches have to be made keeping the boy's and the girl's details and requirements in mind and it should be mutually conducive and acceptable. Further, photographs are not always the true judge of the person and might lead to disappointment many a times.

What is your responsibility in case a match fixed by it goes bad?

We sincerely hope that no such incident occurs in anyones life and more so for matrimonial alliances fixed through us. We make all efforts to avoid such problems and ensure seriousness of members by collecting payment in advance. We also ask for supporting documents of birth, identity, decree in case of divorce and a photograph. All forms are verified for completeness. Members must also verify all information through their own sources. Professional help can be made available, at reasonable terms, for verification in case it is desired by the client. We also advise others methods to ensure mutual compatibility like matching horoscopes, checking diseases, social compatibility and adjustable nature, before finalizing a match. We try to reconcile things as a moral responsibility, if something goes wrong, but beyond that the company can not be held liable for anything.

Can the contact numbers of persons advertised be told to people calling against the advertisement?

The company maintains high level of confidentiality of its members and can not divulge the contact details without the consent of its members. The advertisements released are to offer its clients a wider choice and if a person is interested, he / she can leave the details with the company and the same shall be passed on to the concerned person. If the member is interested, he / she shall either directly contact the caller or would inform the company about the interest in the proposals so that necessary action could be initiated for further development.

What is the guarantee that I will keep getting services and will not be forgotten?

Smart Our's is a professional setup managed by a team of dedicated personnel. On registration, proposals of registered members whose profile matches the requirements is offered to the new registrants. Simultaneously, your details are also sent to the other side. This implies that once registered, a members continues to get proposals and service, irrespective of the duration for which he / she has been a member. The company also keeps in touch with members by calling them on stipulated days like birthday pereodical calls etc.. Members are also at liberty to call and keep in touch with the company.

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