Tele Sales and Customer Care Executives – Male / Female
Eligible candidates are encouraged to submit their resumes at email@example.com latest by Monday, 21 March 2016.
Fresh graduates are encouraged to apply.
Job Description/ Responsibilities
- Effectively manage incoming / outgoing calls.
- Generate sales leads.
- Identify and assess customers' needs to achieve satisfaction
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Graduation in any discipline.
Ability to read and comprehend simple instructions, short correspondence, along with the ability to write correspondence.
Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.